Anything is possible if you believe

I've worked hard throughout the years to gain experience and knowledge. Below are some examples of projects I've completed and summaries of my work and volunteering experience.

Digital Strategy Analysis

As part of my Digital Strategy course in University, I analyzed Twitter's strategic practices and provided recommendations for the firm to build a sustainable competitive advance.

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Data Science Project

As part of the IBM Data Science Professional Certificate, I used python and machine learning libraries to predict the success of Starbucks locations. Click the link below for the project's Github repository!

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Emerging Technology

In this essay, I discuss whether I believe Canada should allow Huawei to expand its 5G network in the country by using my understanding of emerging technologies and my critical thinking abilities.

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WORK EXPERIENCE

DELOITTE

BUSINESS TECHNOLOGY ANALYST

Documented business requirements, standards and processes in a well-formatted and easy-to-use manner for an insurance Guidewire transformation project
Provided hands-on troubleshooting for issues at multiple scales with a user-centered approach
Authored documentation on technology implementation strategies and best practices to optimize project delivery

EXPORT DEVELOPMENT CANADA

DIGITAL DELIVERY ASSOCIATE

Furthered my understanding of the Agile mindset and its numerous frameworks such as SCRUM
Measured the health of multiple Agile teams within EDC and analyzed the data by managing a dashboard in Microsoft Power BI
Met with numerous EDC teams transitioning from Waterfall to Agile to help them achieve their goals
Facilitated a series of workshop following the design thinking approach to help a team refine and own their strategy
Organized an Agile Release Train to better manage dependencies and to enable cross-stream collaboration within a high impact project

RAIN TECHNOLOGIES

DIGITAL MARKETING SPECIALIST & PRODUCT MANAGER

Designed, implemented, and optimized the company website to achieve strategic objectives
Managed the organization's sales pipeline in Hubspot and automated processes for maximum efficiency
Advised on digital marketing best practices to attract and retain customers
Consulted on the best strategy for the start-up to grow and achieve its goals

INVEST OTTAWA

CUSTOMER SUCCESS ASSOCIATE

Optimized and documented the processes of a new team mandated with helping main street businesses transform their business to survive and thrive during the global pandemic
Managed the inflow of customers in our Hubspot CRM and assessed their needs to assign them to the right advisory team

VOLUNTEER EXPERIENCE

JEUX DU COMMERCE ORGANIZING COMMITTEE

VP IT & Marketing

Manage the organization's social media presence across Facebook, Instagram and Linkedin
Plan and execute digital marketing strategies to reach more students in Eastern Canada
Define brand guidelines and formatting standards across all communications
Plan the launch of a new corporate website-Implement internal communication tools to effectively collaborate remotely

TELFER COMPETITIONS COMMITTEE

JDC 2021 COORDINATOR

Led a 60-person delegation to the biggest business case competition in Eastern Canada for its first ever virtual edition
Managed numerous stakeholders to efficiently and effectively delegate work and level-set expectations
Leveraged project management and design thinking to optimize performance, streamline operations, and motivate the team
Received the most improved delegation award, finished second in overall academic points among the 11 participating schools, and collected 10 podiums

TELFER STUDENT COUNCIL

WEBSITE PRODUCT MANAGER

Created an e-commerce website in HTML, CSS, Javascript, Bootstrap and PHP, integrated with the Paypal and Airtable APIs
The website has been visited by more than 4,000 unique visitors from 75 countries and has accepted over $100,000 in transactions
Planned the workload in an Agile fashion using a Kanban board to enable flexibility, reduce delivery time and deliver a solution that meets the customers’ needs
Negotiated priorities with multiple stakeholders to deliver the most valuable platform possible