ALEXIS RAYMOND

Business Technology Enthusiast.

About Me

I'm entering the last year of my Bachelor of Commerce at the Telfer School of Management. I study Management Information Systems and Analytics, a topic I am passionate about. I have always been interested in creating a bridge between business and technology and this program provides me with the tools and knowledge to achieve just that.

Specifically, I've focused my energy on developing an expertise in Product Design, Project Management, and Analytics.

PRODUCT DESIGN

Product design is about creating something that achieves the goals of an organization and its customers. This includes making the product valuable, pleasant, and easy to use. I've had the opportunity to lead a design thinking exercise in a professional setting and I am completing the User Experience Research and Design specialization from the University of Michigan.

PROJECT MANAGEMENT

Project management is both an art and science. You have to be adaptable to situations and understand the strengths and weaknesses of your team. At the same time, a good PM leverages defined frameworks and is data-driven. I have almost two years of experience working in Scrum teams and responding to delivery challenges at all levels.

ANALYTICS

We're in a data-driven economy. Companies like Amazon and Netflix have proven the importance of informing decisions with prescriptive analytics. Therefore I believe all business students must understand the potential of this field. I've learned the fundamentals of simulation, forecasting analytics and data mining. I've supplemented this learning by completing the IBM Data Science Professional Certificate.

WORK EXPERIENCE

RAIN TECHNOLOGIES

DIGITAL MARKETING SPECIALIST & PRODUCT MANAGER | AUGUST 2019 - PRESENT

Design, implement, and optimize the company website to achieve our strategic objectives
Manage the organization's sales pipeline in Hubspot and automate processes for maximum efficiency
Advise on digital marketing best practices to attract and retain customers
Consult on the best strategy for the start-up to grow and achieve its goals

TELFER COMPETITIONS COMMITTEE

JDC 2021 COORDINATOR | MAY 2020 - PRESENT

Led a 90-person delegation to the biggest business case competition in Eastern Canada
Managed numerous stakeholders to efficiently and effectively delegate work and level-set expectations
Leveraged my knowledge of project management and design thinking to optimize performance, streamline operations, and motivate the team

INVEST OTTAWA

CUSTOMER SUCCESS ASSOCIATE | JULY 2020 - SEPTEMBER 2020

Optimized and documented the processes of a new team mandated with helping main street businesses transform their business to survive and thrive during the global pandemic
Managed the inflow of customers in our Hubspot CRM and assessed their needs to assign them to the right advisory team

DELOITTE

BUSINESS TECHNOLOGY ANALYST | JUNE 2020 - AUGUST 2020

Documented business requirements, standards and processes in a well-formatted and easy-to-use manner for an insurance Guidewire transformation project
Provided hands-on troubleshooting for issues at multiple scales with a user-centered approach
Authored documentation on technology implementation strategies and best practices to optimize project delivery

TELFER STUDENT COUNCIL

PRODUCT MANAGER (WEBSITE) | MAY 2019 - APRIL 2020

Created an e-commerce website in HTML, CSS, Javascript, Bootstrap, and PHP integrated with the Paypal and Airtable APIs
The website has been visited by more than 4,000 unique visitors from 75 countries and has accepted over $100,000 in transactions

EXPORT DEVELOPMENT CANADA

DIGITAL DELIVERY ASSOCIATE | MAY 2019 - DECEMBER 2019

Coached teams to optimize their transition from a Waterfall project methodology to Agile and provided expertise in digital transformations, change management and design thinking
Measured the health and maturity of Agile teams by collecting monthly metrics and leveraging data visualization skills to create a dashboard in Microsoft Power BI
Led and organized a SAFe Agile Release Train to streamline the management of dependencies between 10+ teams and enable cross-stream collaboration within a high impact project

TESTIMONIAL

“Alexis is the brightest, most helpful, most committed and friendly young person I have ever met. During the summer we worked together, he made massive contributions to the organization and facilitation of our team's initiatives: these included a series of workshops and focus groups on the future of technology at EDC, as well as two SAFe ART train planning sessions. His grasp of both the tactical activities required to execute these events as well as his thoughtful perspectives on their content and approach were instrumental to the success of these events. I would jump at the chance to work with Alexis again and look forward to following his stellar career.”

— Amanda Holtstrom, Product Manager & Ottawa 40 Under 40